Resume

Sole Proprietor — HyperOptic Productions, DBA

Independent Contractor — Primerica Financial Services

Creative Services Assistant — HBC Broadcasting, Inc. (KFWD TV-52)

Sales Associate — Guitar Center

Onsite Consultant (Member of Technical Staff) — Decision Consultants, Inc.

Multimedia Adept — MobileStar Network

Consultant — Oxford & Associates, Inc.

Product Support Specialist — Software Spectrum

Graphic Design Specialist — Art Squad

Graphic Design Specialist — New Boston Systems

IT Specialist — Arise, International

Technical Support Representative — Stream, International

Key Operator — Xerox Business Services

DUTIES:

Provide cost-efficient audio, video, graphic design, email, print, and website production services for a variety of clients

ACHIEVEMENTS:

Measurably improved the reputation of several clients

Conducted online, interactive client training for post-rollout self-sufficiency

Provided emergency database administration, development, maintenance, and backup services which returned a client to operable status

Delivered all content without typographical or grammar errors

Created planning and tracking tools for a critical area of one client’s business which reduced labor requirements by over 80%

Accredited by the Better Business Bureau since 2016

DATA SCIENCE DETAILS:

Adept at using search and index tools to efficiently handle over 7 million files consuming over 15 terabytes across 6 drives.
Used email distribution platform and maintained a customer list for over 6,400 recipients
Performed digital forensics investigations for several clients, including producing reports on intrusion details and identifying perpetrators
Routinely perform remote server administration and database management services including manual SQL record editing and ETL tasks for data aggregation and migration
Frequently use BI tools to analyze data sets to highlight trends
Adept at using Microsoft Excel to analyze large books and spreadsheets to produce charts, graphs, and reports useful for business process improvement

INFORMATION SECURITY DETAILS:

Implemented a rigorous data archiving, backup, and restoration regime for personal and business assets
Used email distribution platform and maintained a customer list for over 6,400 recipients
Performed digital forensics investigations for several clients, including producing reports on intrusion details and identifying perpetrators
Performed client-approved defeating of security measures to restore system functionality
Routinely perform remote server administration and database management services
Provide secure assessments of software threats by sandboxing questionable items in a virtual machine
Expert-level identification and analysis of phishing and fraud attempts from multiple vectors

TOOLS USED:

Graphic Design:

Adobe Photoshop
Adobe Illustrator
Adobe InDesign

Audio Production:

Propellerheads Reason
Adobe Audition

Video Production:

Adobe After Effects
Adobe Premiere
Blackmagic DaVinci Resolve

Data Science:

Microsoft Excel
Microsoft Power BI Desktop

3D & CAD:

Autodesk 3D Studio Max
Autodesk Fusion 360
Dassault SolidWorks
Blender
Epic Games UnrealEngine
Unity Engine

Full Stack Web Development:

Microsoft Visual Studio
Microsoft SQL Server Management Studio
HeidiSQL
FileZilla FTP
ASP, Visual Basic, VBScript, C#, HTML, CSS, JavaScript, JQuery, PHP, Python

Information Security & Disaster Recovery:

ESET Smart Security
Oracle VM VirtualBox
Macrium Reflect
TrueCrypt / VeraCrypt
Virtual Private Network (VPN)
NoScript / ScriptSafe / Privacy Badger
TOR Browser
Signal Private Messenger

Task Productivity:

Microsoft Windows
Microsoft Office
VoidTools Everything Search

DUTIES:

Collect client, project manager, legal, and technical requirements to produce high-quality, easy-to-understand document packages for every step of architectural sign production, from graphic design to city permitting to print house and welding/fabrication shop drawings to ADA-compliant room ID signs to final on-site installation.

ACHIEVEMENTS:

Achieved total mastery of work-related tools within just 3 months, including Adobe Illustrator, Hot Door CadTools, Adobe InDesign, and SignAgent.
Implemented several automation tools within those software packages to minimize duplicated effort.
Frequently assisted co-workers in rapidly finding files/assets on the main file server using my advanced knowledge of VoidTools Everything Search.
Used AI Image Generation within Adobe Photoshop to facilitate product post-install visualizations.
Used Blender to create 3D renders of fabrication designs as vector files to affect component color indication for deliverables to minimize confusion and expedite the fabrication process.
Assisted co-workers and supervisors in working more efficiently, allowing the design department to break decade-long company records for quantity AND quality of produced work.
Helped troubleshoot several issues for other departments including information technology (I.T.,) print production, fabrication, financial services, business operations, and marketing.
Created a suite of Adobe Illustrator Actions to massively streamline common tasks, allowing twice the productive output in the same amount of time.
Developed an automation routine within Adobe Illustrator that allowed specific use case jobs to be completed in one tenth of the time.
Received a "gold star" at a company event by providing useful and inspiring information to others.
Received several peer-to-peer accolades for going above and beyond to help the company in areas beyond my job description.

DATA SCIENCE DETAILS:

Managed large libraries of supporting documents (e.g. architecture packages, legal specifications, corporate branding guidelines, etc.)
Maintained a data redundancy archive to recover from catastrophic file loss, which happened 2-3 times a month.

INFORMATION SECURITY DETAILS:

Frequently use passwords to secure PDF deliverables.
Maintained a data redundancy archive to recover from catastrophic file loss, which was used to great effect about 3 times a month.
Always vigilant in locking my computer upon walking away, no matter how long I was going to be away from my workstation.
Established ultra-secure passwords for workstation authentication/login.

TOOLS USED:

Adobe Illustrator CC
Adobe Photoshop CC
Hot Door CadTools
SignAgent
Microsoft Office 365
- Outlook
- Word
- Excel
Microsoft Teams
ShopVox
Grindstone (time tracking tool)
Blender to create 3D models of fabricated signs
QDir directory tool
Voidtools Everything Search
Rainmeter desktop widget suite
Wacom intuos pen tablet
Panasonic Lumix FZ-1000 DSLR-style camera

DUTIES:

Provide education-based financial coaching to families to help them become properly protected, debt-free, and financially independent via a comprehensive financial needs analysis implemented by providing feature-rich and cost-efficient products.

Assist businesses in providing or improving their investment offerings to their employees, including setting up 401(k) plans and satisfying employee education requirements under section 404(c) of the Employee Retirement Income Security Act of 1974 (ERISA).

PROFESSIONAL CERTIFICATIONS AND LICENSES:

Group One Life and Health Insurance License
FINRA Series 6 License
FINRA Series 63 License
FINRA Series 26 License
Long-Term Care Insurance License
For Profit Legal Services Appointment
401(k) Appointment
Variable Annuities Appointment
Fixed Annuities Appointment

(These licenses required multiple FBI background checks to obtain, including fingerprinting.)

DATA SCIENCE DETAILS:

Frequently filtering data sets, charts, and tables to facilitate helping clients
Developed personal tracking tools to achieve target goals and milestones

INFORMATION SECURITY DETAILS:

Protection of sensitive personal information is absolutely paramount in the financial services industry to protect the client and the company. This is especially true with client health data, in order to guarantee HIPAA compliance.

As an independent contractor, I am tasked with protecting client information. This is the methodology I have adopted, which is more stringent than most:

All digital client information encountered in the field is stored in triple-encrypted mountable containers with a minimum password length of 48 characters
Unencrypted local data copies never leave my person, and are transferred into secure containers as soon as possible, then the transit copies are hard-deleted by using military-grade data scrubbing tools
Client data is stored locally only as long as necessary to facilitate the financial analysis and product sales processes, then securely transmitted to the Primerica home offices for secure long-term storage

Regularly undergo continuing education in professional ethics, data security, fraud prevention, and anti-terrorism measures.

DUTIES:

Scripted and oversaw production of in-house editing projects and on-air promotions

Produced promotional graphics for billboards and outdoor advertisements

Coordinated with external vendors to affect business goals on a tight schedule

Tagged existing promo videos with station branding and voice-overs

ACHIEVEMENTS:

Applied technical expertise to implement a disaster recovery protocol, including the optimization of computer equipment which increased productivity

Researched, qualified, and implemented a digital video archiving system which saved the company thousands of dollars per month in media costs and labor expenditures

DUTIES:

Provided comprehensive business consulting services for a variety of clients, including:

Graphic Design
Web Design and Development
Process Improvement
User Experience and Usability Improvement

ACHIEVEMENTS:

Evaluated hardware and software tools to ensure efficient, quality production of deliverable content

Suggested and implemented several process improvements which reduced costs and shortened deadlines of development projects

Promoted to team lead with emphasis on resource management and workflow control to meet tight deadlines

Researched and evaluated the usability of intranet and internet designs, and provided a client with recommendations that, among other things, allowed their website to win a usability award

Suggested enhancements and best practices to information architecture schema for an improved user experience

Created a Macromedia Flash-based rapid prototyping tool for the initial phase of project scoping which reduced employee labor requirements

Utilized advanced technical knowledge of graphic file formats to optimize and reduce file sizes to increase page loading and file download speeds

DATA SCIENCE DETAILS:

Created a custom data visualization tool using Macromedia (now Adobe) Flash
Performed UX/UI and usability analysis of company website in order to affect improvements
Performed extraction, translation, and loading of data from multiple sources to aggregate data from several development teams and ensure cross-group data consistency

TOOLS USED:

Adobe Photoshop v6.0
Macromedia (Now Adobe) Flash v5.0
Macromedia (Now Adobe) DreamWeaver v3.0

DUTIES:

Provided comprehensive media production, quality assurance, optimization, maintenance, project management, vendor relations, disaster recovery, and status reporting services

Produced PowerPoint templates, poster-resolution graphics, retail packaging, email campaigns, and brochures for sales and marketing

Produced broadcast-quality videos for training, including sound effects and composing original music

Created product labels, 3D product visualizations, design briefs, and print proofs

ACHIEVEMENTS:

Applied technical expertise and digital media production experience to achieve company goals

Researched and recommended hardware and software purchases which efficiently expanded production capabilities

Saved the company thousands of dollars by re-using recyclable materials in a novel fashion

Utilized advanced technical knowledge of graphic file formats to optimize and reduce file sizes to increase page loading and file download speeds

Applied a disaster recovery plan which saved the company after the marketing director inadvertently erased all digital media assets from the entire company network

Saved the company’s reputation by intercepting, redesigning, and replacing marketing materials bound for a trade show which were full of typographical, grammatical, and printing errors – before the trade show and at less than a third of the cost of the original botched materials

DATA SCIENCE DETAILS:

Established standards for data formatting as applied to marketing collateral materials
Established data library archiving methodology to prevent data loss using a tiered backup and restoration system

INFORMATION SECURITY DETAILS:

Applied a disaster recovery plan which saved the company after the marketing director inadvertently erased all digital media assets on the entire company network
Established data library archiving methodology to prevent future data loss using a tiered backup and restoration system

TOOLS USED:

Adobe Acrobat v4.0
Adobe After Effects v4.1
Macromedia (Now Adobe) DreamWeaver v2.0, v3.0
Macromedia (Now Adobe) Flash v4.0, v5.0
Adobe Illustrator v8.01, v9.0
Adobe ImageReady v2.0, v3.0
Adobe Photoshop v5.5, v6.0
Adobe Premiere v5.1
Discreet (Now Autodesk) 3D Studio Max v3.1
Vecta3D Flash/Illustrator Output for 3DS Max
Syntrillium CoolEdit Pro (Now Adobe Audition) v1.2
Sonic Foundry ACID v2.0
Propellerheads Rebirth v2.0

DUTIES:

Performed installation, configuration, and administration of the following products:

Windows NT (Server & Workstation)
Windows 98
Microsoft Office
Internet Information Server (IIS)
Proxy Server
Microsoft Exchange Server
DNS Server
WINS Server
Microsoft SQL Server
DHCP Server

Configured file servers and hardware RAID storage servers for individual user storage, including setting up a multiple-domain information architecture model for administration of permissions on a hierarchical grouping basis

ADDED VALUE:

Established information security standards and best practices

Implemented user-specific logon scripts for provisioning and tracking of network resources

Established disaster recovery measures for mission-critical data, including production of concise, coherent documentation for employee training

Designed and implemented physical network layout, including server room setup and cable routing

Researched, qualified, and recommended equipment purchases

DATA SCIENCE DETAILS:

Installed and configured physical network infrastructure including RAID-based file servers
Implementation of disaster recovery measures for mission-critical data.

INFORMATION SECURITY DETAILS:

Multiple domain modeling and administration of permissions on a group basis
Established network security standards and procedures
Implementation of user-specific logon scripts for mapping drives and logging information
Implementation of disaster recovery measures for mission-critical data.

ADDITIONAL TOOLS:

Visual Studio 6
Adobe Photoshop 5.5
Macromedia (Now Adobe) Flash 4
Microsoft FrontPage 2000

DUTIES:

Involved in the launch of the enterprise side premiere support group for the installation and troubleshooting of Microsoft Back Office Server products, including:

Microsoft FrontPage
Microsoft Internet Information Server (IIS)
Microsoft Proxy Server
Microsoft DNS Server
Microsoft WINS Server

ADDED VALUE:

While at this job, earned certification as a Microsoft Certified Professional.

DATA SCIENCE DETAILS:

Created archive of frequently-used solutions to facilitate efficient technical support
Established data standards which reduced user confusion when using said archive
Assisted management in filtering call log data to determine service level adherence

INFORMATION SECURITY DETAILS:

Multiple domain modeling and administration of permissions on a group basis
Established network security standards and procedures
Implementation of user-specific logon scripts for mapping drives and logging information
Implementation of disaster recovery measures for mission-critical data.
Supported Microsoft Back Office Server, including Internet Information Server, Proxy Server, DNS Server, FTP Server, and WINS Server
Required complete familiarity with hierarchical authentication models and limitations of domain scope traversing
Complete familiarity of the TCP stack and OSI reference model
Expert knowledge of the functioning of TCP/IP networking, including IP and Subnet addresses (IPv4)
Expert knowledge of binary boolean operations and its application in network traffic routing
Comfortable with DOS-based command line networking tools and PowerShell commands

ADDITIONAL TOOLS:

Visual Studio 6
Adobe Photoshop 5.5
Macromedia (Now Adobe) Flash 4
Microsoft FrontPage 2000

DUTIES:

This assignment involved many skills from the following areas:

Graphic Design
Layout
Rapid Visualization
Color Theory
Sketching
Inking
Prepress Artwork
Typesetting
Proofreading
Photographic Manipulation
Image Enhancement
Color Correction
Image Capture
Video Capture
Video Processing
Audio Processing
3D Rendering
3D Animation
3D Model Creation
3D Texture Mapping
Cinematography
Architectural Visualization
Image Compositing

ACHIEVEMENTS:

A 3 week assignment in July 1997 at the Dallas County Community Colleges Distance Learning Center was completed for the production of inter-show broadcast content

By the time the content was replaced in 2004, it had aired for tens of thousands of hours, having been seen by countless students, faculty, and local area residents

TOOLS USED:

Adobe Photoshop 5.0
Adobe Illustrator

DUTIES:

Routinely performed network monitoring, load balancing, and troubleshooting
Performed production and rollout of employee workstations, including imaging and cloning drives
Used hardware and software knowledge of installed systems to affect fast and accurate troubleshooting of issues, both remotely and desk-side
Built, tested, and upgraded system hardware components as needed, including component-level parts replacement
Performed mission-critical server backups onto DLT tape cartridges

INFORMATION SECURITY DETAILS:

Securely mapped network shared folders on client computers
Performed server-based account administration for network resource access
Set up hardware usage quotas to prevent employee abuse of resources
Helped to ensure disaster recovery measures were performed on a daily basis
Performed remote system administration of Microsoft Windows
Complete familiarity of the TCP stack and OSI reference model
Expert knowledge of the functioning of TCP/IP networking, including IP and Subnet addresses (IPv4)
Expert knowledge of binary boolean operations and its application in network traffic routing
Comfortable with DOS-based command line networking tools
Created and tested batch files to assist in deployment of critical security updates

DUTIES:

Performed Windows NT and Novell administration of employee accounts
Performed remote desktop installation and maintenance of company software
Administered network printing queues and associated printers
Assisted in the streamlining of the Windows NT competency training course

INFORMATION SECURITY DETAILS:

Performed server-based account administration for network resource access
Performed remote system administration of Microsoft Windows
Complete familiarity of the TCP stack and OSI reference model
Expert knowledge of the functioning of TCP/IP networking, including IP and Subnet addresses (IPv4)
Expert knowledge of binary boolean operations and its application in network traffic routing

DUTIES:

Performed hardware and software technical support for various clients, including:

CompuServe
HP DeskJet Printers
HP Engineering Plotters, including HP JetDirect Network Printing hardware

ADDED VALUE:

Supervised and assisted the development team in the production and maintenance of an internal Hewlett-Packard intranet support site, including deploying training materials
Assisted in establishing company standards and quality assurance measures
Administered business systems such as the ASPECT call queue and Windows NT servers
Assisted in client walk-through presentations and production of quarterly reports

ACHIEVEMENTS:

Chosen to staff the internal mentor line for top-tier support of fellow employees to help them perform advanced troubleshooting of complex issues
Frequently received recognition awards for quality of work
Received constant positive feedback from satisfied customers
Successfully resolved over 95% of all support issues on the first customer contact

INFORMATION SECURITY DETAILS:

Securely mapped network shared folders on client computers
Performed server-based account administration for network resource access
Set up hardware usage quotas to prevent employee abuse of resources
Helped to ensure disaster recovery measures were performed on a daily basis
Performed remote system administration of Microsoft Windows
Complete familiarity of the TCP stack and OSI reference model
Expert knowledge of the functioning of TCP/IP networking, including IP and Subnet addresses (IPv4)
Expert knowledge of binary boolean operations and its application in network traffic routing
Comfortable with DOS-based command line networking tools
Created and tested batch files to assist in deployment of critical security updates

DUTIES:

Duration of employment was onsite at Texas Instruments in Dallas, Texas
Practiced advanced color theory and quality assurance
Performed design and delivery consulting for Texas Instruments employees
Administered the Windows NT network for delivery and production of color documents
Assisted in establishing production schedules and developing status reports
Performed installation and optimization of color printing software to ensure consistency and quality

ADDED VALUE:

Frequently resolved all print quality and color consistency issues with a minimum expenditure of time and resources, which minimized operating costs by over 10%

INFORMATION SECURITY DETAILS:

Learned the details of sensitive document duplication including security of related materials
Became comfortable around military personnel who were carrying classified information for duplication
Adopted a vigilant mindset in regard to sensitive and classified information, and routinely reinforced information security policies to co-workers and clients

Media Production Skills

3D Design

Modeling, Texturing, Lighting, Animation, Conversion

Graphic Design

Color Theory, Typography, Readability, Whitespace, Vector File Formats

Data Science

Trend Analysis, Presentation via Infographics or Motion Graphics Video

Audio Production

Recording, Mixing, Music Composition, Mastering, Restoration, Voiceovers, Narration

Microsoft Office

Template Production, Chart Production, Complex Excel Programming

Print Design

Color Theory, Pre-Press Preparation, Pantone, Color Space Conversion

Video Production

Recording, Cinematography, Color Grading, Editing, Visual Effects, Conversion, Stabilization, Advanced Knowledge of Video Codecs

Website Design & Development

WordPress, HTML, CSS, .NET, JavaScript, JQuery, PHP, Microsoft SQL

Security (Information and Physical)

Vulnerability identification and testing of systems, personnel, and processes

Ability to create robust contingency plans for novel threat models

Familiarity with processes to circumvent or defeat existing security methods

Ability to secure physical locations with minimal residual footprint

Proficiency in multiple forms of armed combat, including firearms and melee weapons

Ability to obtain security clearance. (No criminal convictions, never traveled outside the U.S., father had a security clearance. Have already passed a multitude of FBI background checks – including fingerprinting – to obtain current professional financial licenses.)

Process

Vertical task integration for assured completion of critical tasks

Disparate information synthesis with a focus on simplicity and usability

Innovative reuse and re-purposing of existing ‘off-the-shelf’ technologies

Identify and eliminate bottlenecks to create efficient, streamlined workflows

Task Efficiency

Efficient, high-quality research results through online and offline sources

Self-paced, rapid, ‘just-in-time’ learning of skills, information, and methodologies

Quality and Professionalism

Impeccable spelling, grammar, speaking, and presentation skills

Ability to maintain a positive attitude, and help others do the same

Proficiency in client contact, planning, and follow-up

CHRIS BRACKMAN

MCP, FINRA Registered Representative, FINRA Registered Principal

Mobile: (817) 821 – 1533

E-Mail: Chris@HyperOptic.net

Address: 1002 Blanco Drive Euless, Texas 76039

CHRIS BRACKMAN

Integrity — Intelligence — Energy — InnovationYou've just met Adobe Wan Kenobi™

Mobile: (817) 821 – 1533

E-Mail: chris@hyperoptic.net

Address: 1002 Blanco Drive Euless, Texas 76039

Table of Contents

Career Summary

Having brought real value through efficiency improvements, eliminating bottle-necks, non-linear thinking, innovative cost reduction methods, and having the ability to see the “big picture,” I am seeking the next challenge to help me grow as a professional.

It also helps that I have unshakable integrity, a positive attitude, and a great sense of humor.

Objective

I am seeking a director-level position in the creative field with authority and flexibility to oversee projects from conception to completion.

I will apply my first-hand experience from having performed the same work in the same disciplines that are required to complete successful projects which meet deadlines, budgets, and company goals.

Experience

April 2008 — Present

HyperOptic Productions, DBA

1002 Blanco Drive Euless, Texas 76039

Sole Proprietor

DUTIES:

ACHIEVEMENTS:

DATA SCIENCE DETAILS:

INFORMATION SECURITY DETAILS:

TOOLS USED:

Graphic Design:

Audio Production:

Video Production:

Data Science:

3D & CAD:

Full Stack Web Development:

Information Security & Disaster Recovery:

Task Productivity:

January 2003 — Present

PRIMERICA FINANCIAL SERVICES

13111 N. Central Expressway, Suite 500Dallas, Texas 75243

DISTRICT LEADER

DUTIES:

ACHIEVEMENTS:

November 2023 — June 2024

Red Elephant - Formerly FSGS

200 E. Valley Ridge Blvd. Lewisville, TX 75057

GRAPHIC DESIGNER / MECHANICAL DESIGNER

DUTIES:

ACHIEVEMENTS:

DATA SCIENCE DETAILS:

INFORMATION SECURITY DETAILS:

TOOLS USED:

January 2003 — Present

Primerica Financial Services

13111 N. Central Expressway Suite 500 Dallas, Texas 75243

INDEPENDENT CONTRACTOR

DUTIES:

PROFESSIONAL CERTIFICATIONS AND LICENSES:

DATA SCIENCE DETAILS:

INFORMATION SECURITY DETAILS:

February 2021 — February 2021

Top Prospect Consulting

Florida

LOW VOLTAGE INSTALLER

DUTIES:

June 2002 — May 2003

HIC Broadcasting, Inc. (KFWD TV 52)

3000 Story Road Irving, Texas 75038

CREATIVE SERVICES ASSISTANT

DUTIES:

ACHIEVEMENTS:

January 2002 — August 2002

GUITAR CENTER

14080 Dallas Parkway Dallas, Texas 75240

SALES ASSOCIATE

ACHIEVEMENTS:

January 2001 — August 2001

DECISION CONSULTANTS, INC.

5000 Quorum, Suite 410 Dallas, Texas 75240

ONSITE CONSULTANT

DUTIES:

Address: 1002 Blanco Drive
Euless, Texas 76039

Integrity — Intelligence — Energy — Innovation
You've just met Adobe Wan Kenobi™

Address: 1002 Blanco Drive
Euless, Texas 76039

1002 Blanco Drive
Euless, Texas 76039

13111 N. Central Expressway, Suite 500
Dallas, Texas 75243

200 E. Valley Ridge Blvd.
Lewisville, TX 75057

13111 N. Central Expressway
Suite 500
Dallas, Texas 75243

3000 Story Road
Irving, Texas 75038

14080 Dallas Parkway
Dallas, Texas 75240

5000 Quorum, Suite 410
Dallas, Texas 75240

1601 Glenville Drive, Suite 100
Richardson, Texas 75081

1401 N. Central Expressway, Suite 340
Richardson, Texas 75080

2140 Merritt Drive
Garland, Texas 75041

5550 LBJ Freeway, Suite 215
Dallas, Texas 75240

5301 Spring Valley Road
Suite 100
Dallas, Texas 75240

3001 Lyndon B Johnson Freeway
Suite 235
Dallas, Texas 75234

4455 W. Lyndon B Johnson Freeway
Suite 700
Dallas, Texas 75224

1301 Ridgeview
Lewisville, Texas 75057